Customer Testimonials

Susanna offered superior service and exceptional attention to detail in an efficient, easy to work with environment. Susanna's attentive business style came in handy working with us across country. We didn't feel the three hour time difference as she dedicated her availability to our timeline. We will gladly call Susanna for future loans.

- W.
Chesapeake, VA | March 02, 2019

Susanna was great and was very knowledgeable. I hadn’t bought a home in about 15 years so I had lots of questions. She was always available and quick to answer all my questions to get things done.

- Jennifer K.
Chesapeake, VA | February 19, 2019

This home buying process was very smooth and quick. I would highly recommend this company.

- Anonymous
Chesapeake, VA | September 06, 2018

This home buying process was very smooth and quick. I would highly recommend this company.

- Anonymous
Chesapeake, VA | September 06, 2018

Susanna is so incredible to work with. She was incredibly respectful of my busy schedule and limited time. She was always efficient, direct, and helpful. I appreciate being able to do everything electronically. Once I told her what I wanted, she took the initiative and made sure that it was done exactly right.

- Emily M.
Chesapeake, VA | September 06, 2018

I have only purchased one other home before but I don't remember it being as hassle free as it was with Susanna. She was pivotal in ensuring that I would be able to purchase the home which was a HUD home and I used a VA Loan. Either one of these has its hoops to jump through but put them both together and you have a high level of complexity to make work. She did it seamlessly! I would never use another mortgage consultant.

- J. Weiss
-, VA | December 17, 2016

Susanna was excellent every step of the way. She was very thorough and easy to get a hold of. In addition, Susanna made sure everything was taken care of, even on the day of closing when the seller hadn't submitted some paperwork. I will certainly recommend and work with Susanna in the future.

- C. Trapani
-, VA | March 10, 2016

We really enjoyed our experience working with Tidewater Home Funding and Susanna. Susanna was extremely helpful in answering our first time home buyer questions and kept us feeling calm throughout the process.

- A. Waters
-, VA | February 20, 2015

Susanna and Tidewater Home Funding made my first time home buying experience a dream. She was sure to go over every detail of the process for me and was always prompt to answer any random questions that I had pop up along the way. Everyone I worked with in the office was pleasant and very professional. I highly recommend this company.

- S. Lawhorn
-, VA | December 09, 2013

Susanna Thomson was a pleasure to work with, she was very low key and did not pester us, yet go the job done quicker and more accurately than other mortgage officers we have worked with in the past. She was completely professional and always on top of our loan. She followed up and was easy to get in touch with. I would use her again.

- M. Riley
-, VA | November 04, 2013

I was treated so incredibly well by the entire team - especially by Susanna Thomson. I would 100% recommend THF to anyone I know! Not only was Susanna super helpful and patient, she made everything fast and convenient. My closing was beyond my expectations in a good way... everyone else who has bought a house commented on it too.

- S. Jimenez
-, VA | February 14, 2013

The service was excellent, and the employees were very helpful.

- A & J Witherspoon
-, VA | March 20, 2012